Frequently Asked Questions
- Click & Collect - Bonus $5 In-Store Voucher
- What is Click & Collect?
- How does Click & Collect work?
- How long will you hold my Click & Collect Order?
- Can I Click & Collect from any store?
- Can I return a Click & Collect order?
- What happens if my order isn’t available when I arrive at the store?
- I want to Click & Collect a bulky or oversize product, like a bike, kayak or gazebo, is this possible?
- I bought a bike, will it come built?
- Can I cancel a Click & Collect order?
- Can I change or add to my order?
- Can someone else pick up my order for me?
- Do I need my ID when picking up my items?
- What if all the items I want aren’t available to Click & Collect at my chosen store?
- What should I do if my desired product(s) appears unavailable at my local store?
- When can I collect my Click & Collect order?