Please contact our Customer Service by Team by submitting an enquiry form and they will assist with the product return via Australia Post or courier service.
Refunds associated with product returns occur once the product been received from the Australia Post or courier service and assessed in-line with the Anaconda Returns Policy.
Anaconda is not responsible for any postage costs associated with returned goods, except in cases where the items have been recalled or you are entitled to a remedy under the Australian Consumer Law.
We recommend that you obtain proof of postage to track your return as Anaconda cannot accept responsibility for items lost in transit. Please contact your delivery provider to locate your parcel.
Personal Information
In order to process your return we may request and record your ID and personal information.
Any personal information you provide will be managed in accordance with Anaconda’s privacy policy.